We strive to offer a smooth experience and the highest level of customer service throughout your entire process of your purchase with Tripp. With that in mind, we have set guidelines for returns and exchanges. Please reach out to orders@shopjincys.com if you have any questions regarding shipping and returns.
We pride ourselves on shipping orders out same business day if placed by 4PM EST. Please allow 1-3 business days for orders to be fulfilled. You will receive an email with the status of your order as items are shipped.